Privacy Policy

Last updated: May 22, 2026

Introduction

nascent-stone ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nascent-stone.com.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order for our products
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in customer surveys

This information may include your name, email address, postal address, and pet information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and updates
• Respond to your inquiries and customer service requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Payment processors to process your transactions
• Shipping partners to deliver your orders
• Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 127 Brunswick Street, Fitzroy VIC 3065, Australia